FAQ

What are the delivery terms?

All national deliveries ( in Czech republic territory excluded ), are from 48 hours to 72 hours (working days). All orders received from Slovak are delivered in 4-5 working days.

Can I get more information about products before purchase?

You can email to podpora@clinis-cz.com, we will reply you in maximum 24 hours.

Can I make an installment purchase?

We do not offer installment solutions at this moment.

Can I rent a medical device?

Yes, rental solution are available for some medical devices. Please, write an e-mail to: info@clinis-cz.com for more information.

Do I need to be registered to make purchases?

If you don’t want to be registered you can choose option “Buy without registration” during purchasing. However, to be a registered customer give prior access for special promotions and specific after sales support.

How can I change my registration password?

You can click on “MyAccount” and click on “Change password”. For all next steps you must to follow automatic instructions.